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Shipping & Returns

 

Shipping:

 

-          Orders over $99 qualify for free ground shipping (no truck freight) to the lower 48 US States. 

 

-          ALL packages ship signature required unless you contact us before it ships

 

-          All shipments will be sent by standard ground shipping

 

-          We use UPS, FEDEX, and USPS for shipments. 

 

-          All in stock orders ship within 1-2 business days. 

 

-          We will contact you within 1 business day on any out of stock items.

 

-          Tracking will be added to your online order when it is made available from our warehouses

 

-          We ship from multiple warehouses across the country.  To get your products to you faster we automatically ship products from the nearest stocking warehouse.

 

-          Your order may come in multiple packages/shipments and at different times.

 

-          If you need expedited or international shipping, please contact us for a shipping quote.

 

Returns:

 

Products that were sent in error, labeled wrong, or somehow broken upon delivery:

 

-          Customer must notify us with in two days of receipt of damaged item

 

-          We will send a return label for any error on our part, send new part when label is moving

 

-          All returned products will be returned here unless manufacturer sends label for return

 

-          Customer should email pictures of damaged or parts labeled in error

 

 

 

Products damaged in shipping by Shipping carrier:

 

-          Customer must notify us of damage within one day of receipt of damaged item

 

-          A claim must be opened with shipping carrier

 

-          We will usually send out another item to replace the damaged one

 

-          Customer should email pictures of damage to sales@littlepowershop.com

 

 

 

Products customer doesn’t like, doesn’t need, changed mind or ordered by mistake:

 

-          Customer must return item within 30 days of original purchase

 

-          Engine kits, head gasket kits, internal engine parts, gaskets, fuel injection parts, and turbochargers are not returnable.

 

-           All returns must be issued an RMA number and this number must be on the return label

 

-          Item must be in original packing and must be unused and resellable

 

-         A 20% Restocking fee applies to returns.

 

-          All returns will be refunded in the exact way it was originally purchased

 

 

 

CORE RETURNS:

 

Core return policy:

 

-          Buyer has 30 days to return rebuildable core in original packaging

 

-          All core charges must be prepaid before any order can ship (no exceptions)

 

-          Any core received after 30 days received 75% credit

 

-          Any core received mutilated or damaged beyond reuse gets no credit

 

-          Buyer can request return label for core when it is ready to ship